The technology acceptance model is a theory explaining how and why individuals come to accept and use a new technology, developed by the American information-systems researcher Fred Davis and presented in his 1989 article Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology, adapted from the earlier theory of reasoned action developed by Martin Fishbein and Icek Ajzen. The model proposes that a person's intention to use a technology, and their eventual actual use of it, is shaped chiefly by two beliefs: perceived usefulness, the degree to which a person believes that using the technology would improve their performance or productivity, and perceived ease of use, the degree to which a person believes that using the technology would be free of unnecessary effort. These two beliefs shape a person's overall attitude toward using the technology, which in turn shapes their behavioral intention to use it and their subsequent actual use. Although developed for workplace information systems generally, the model has become one of the most frequently applied frameworks in educational technology research, used to study why teachers and students do or do not adopt learning management systems, educational software and other classroom technologies, and it has since been extended into later versions, including TAM2 and the Unified Theory of Acceptance and Use of Technology.
Facts
Core ClaimThe technology acceptance model is an information systems theory that models how users come to accept and use a technology, with perceived usefulness and perceived ease of use as its two central factors. 1 Evidence Standing FAQs
Has the technology acceptance model been criticised?
Yes. Critics question its explanatory power and practical value even though it is widely used.
Yes. The model has been widely criticised despite its frequent use, and its original proposers attempted to redefine it several times. Criticisms of it as a theory include its questionable heuristic value, limited explanatory and predictive power, triviality, and lack of any practical value.
Sources
1. Technology acceptance model (Wikipedia)
Wikimedia Foundationopening sentence
The technology acceptance model (TAM) is an information systems theory that models how users come to accept and use a technology.
Background section, paragraph 1
Davis's technology acceptance model (Davis, 1989; Davis, Bagozzi, & Warshaw, 1989) is the most widely applied model of users' acceptance and usage of technology (Venkatesh, 2000).
Article text
Legris, Ingham and Collerette suggest that TAM must be extended to include variables that account for change processes and that this could be achieved through adoption of the innovation model into TAM. == Usage == Several researchers have replicated Davis's original study to provide empirical evidence on the relationships that exist between usefulness, ease of use and system use.
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